frosty-ibis

Office Address

47 Clerkenwell Road
London EC1M 5RS
United Kingdom

Email

[email protected]

We respond to enquiries within two business days.

Working Hours

Monday to Friday
9:00 AM – 5:30 PM GMT

Closed on UK bank holidays.

Visit Our Office

Our Clerkenwell office is located in the heart of London's design district, easily accessible via the Northern Line (Angel station) or the Circle and Metropolitan lines (Farringdon station).

We welcome scheduled visits from manufacturers, retailers, and corporate clients interested in discussing partnership opportunities or bulk review arrangements. Please contact us in advance to arrange an appointment.

Product samples for review can be delivered directly to our office address. We recommend using tracked delivery services and retaining proof of postage.

Frequently Asked Questions

How long does a typical review take?

Standard reviews are completed within fourteen business days of receiving the product. Rush services are available for an additional fee.

Do you return products after review?

Products are retained for our reference archive unless return is specifically arranged and postage is provided.

Can manufacturers request changes to reviews?

We correct factual errors when provided with evidence. Opinions and test results are not subject to revision at manufacturer request.

Do you offer bulk discounts?

Yes, corporate packages are available for businesses requiring multiple reviews. Contact us for custom pricing.

Disclaimer: Response times may vary during peak periods. We prioritise enquiries in the order received. Information provided via email correspondence is subject to our privacy policy. This website and its content are intended for informational purposes and should not be considered professional advice.

Contact Us